What We Collect and Why We Collect It
We collect your name, email address, phone number and account credentials when you register. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference, amount and wallet number — only what is needed to process and verify that payment.
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We also collect device and browser data automatically when you browse our platform, including IP address and session activity, to keep your account secure and detect unusual access. We do not collect more than we need. Payment data tied to bKash, Nagad and Rocket transactions is
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used solely to match deposits to your account and process withdrawals — it is not shared with advertisers or unrelated third parties. If you contact our support team, the conversation record is retained so we can follow up accurately. Your data is stored on servers with
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encryption in place, and access is limited to staff who genuinely need it to operate your account. We retain data for as long as your account is active and for a reasonable period after, as required by applicable rules. How this policy applies to you depends
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on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.